Transparency & Disclosure

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You can trust us to look after your interests and treat you fairly.

Compensation

Client fees are our main source of compensation. In some cases, remuneration may include one or a combination of the following: retail and contingent commissions, consulting compensation and compensation for insurer administration/services.

 

Privacy

We have a solid track record of respecting your privacy and safeguarding your personal information. You can always trust us to handle your information in an appropriate and respectful manner.

 

Our Privacy Guidelines

You control your personal information
You could refuse to allow us to obtain, use or share your personal information. You could also withdraw consent at any time. However, by doing so, you may limit or prevent us from providing you with the products or services you need.

We obtain your consent to use your personal information by:

  • Express consent in writing
  • Express consent in person or over the telephone
  • Implied consent when you seek insurance through our Lawrie Insurance Group

There are legal exceptions in which we will not need to obtain your consent or explain the purposes for the collection, use or disclosure of your personal information. This applies to emergency situations or if it’s necessary for your protection.

To protect your personal information we:

  • Only collect, use or disclose your personal information for the purposes you have agreed to
  • Keep your personal information only for as long as needed or as required by law
  • Ensure that your personal information is accurate, complete and up-to-date
  • Respond to your requests to access or correct your personal information quickly
  • Obtain your consent to collect, use or disclose personal information

We collect your personal information to:

  • Acquire or renew an insurance policy for you
  • Assess your insurance needs
  • Ensure your information is accurate and up-to-date
  • Protect against error or fraud

We may collect the following information from you:

  • Name, address, telephone and fax numbers, e-mail address, birthdate and marital status
  • Claims history
  • Credit and past payment records
  • Driver’s record
  • Home value and its contents
  • Some medical information (as it pertains to a particular type of insurance coverage)
  • Employment information

We may obtain your personal information from:

  • You
  • Insurance companies
  • Other insurance brokers or agents
  • Credit organizations
  • Motor vehicle and driver licensing authorities
  • Financial institutions
  • Medical professionals

We may disclose your personal information to:

  • Insurance companies
  • Other insurance brokers or agents
  • Credit organizations
  • Professionals such as adjusters or lawyers
  • Financial institutions

 

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To find out more about federal privacy laws, please contact the Office of the Privacy Commissioner at 1-800-282-1376 or visit their website at www.priv.gc.ca.

 

Contact Us

We’re here to answer any questions you have about our products and services.