I recently had an extremely positive experience through your brokerage and feel compelled to praise the customer service I received through Devon Bestard. I received a welcome email that states that 'Real VALUE means competitive pricing and outstanding service!' and I cannot think of once in my history of driving that this has been embodied more. You should feel fortunate to have an employee who really does care deeply about the well-being of his clients - he is an extremely good brand representative for you and has been a pleasure to work with for myself. I hope this note adds some reassurance that you're on the right path toward your company goals as outlined in your welcome email and helps Devon get some recognition I believe he truly deserves. Thank you for the moment of your time.