Dear Nancy, 

My wife & I would like to take this opportunity to thank you & your brokerage for the excellent service that we have experienced from your Client Service Broker, Taithleach Gillett-Smyth, on our recent above-mentioned automobile claim. 

It was a pleasure to deal with Taithleach.  Always quick call-backs to our many questions. She displayed patience, knowledge & efficiency. 

She made us feel very confident & comfortable that all was being handled very competently & professionally.

She followed through with answers to the questions that we posed regarding any insurance subsidies being offered during this pandemic period. 

We are most happy that are dealing with her & your company.