Benefits Administration
Our Benefits Administration Program is the core of our Benefits Outsourcing Services. We will customize deliverables depending on your organization’s needs to encompass the full benefit administration cycle, from hire to termination. Items are reviewed on a regular basis to ensure all administrative practices are compliant with provincial and federal regulations. Our primary service deliverables offered include the following:
New Hires
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Manage Employee Change
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Termination
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Billing Audits
Reconciling your monthly billing vs. enrolment data, ensuring changes were appropriately processed by your insurer partner.
Call Center
Access to a personalized call center and a designated representative to field any benefit or retirement questions, available to your employees and managers during regular business hours.
Group Retirement Administration (Optional)
Tracking eligibility, processing new hires, status changes and terminations from your plan, as well as access to our designated call center.